AEGEANVIP General Terms and Conditions

Version 1/03/2020

Welcome to AEGEANVIP!

We help users to research and book travel experiences in the Aegean Sea area. However, we are not a travel or tour agency, and we do not provide such experiences or services ourselves. When you make a booking, you will primarily be purchasing a tour, experience or other service from a third-party supplier or operator unless is a unique designed service by us and executed by a third-party suppler or operator as described in further detail on this Website.

These are the terms under which we offer AEGEANVIP Private or Semi-private Experiences and VIP Services (herein after AEGEANVIP Services). By registering and paying the full amount requested or a deposit for an AEGEANVIP Service, you are entering into this Agreement with us. Please read these terms carefully before making a deposit or payment for an AEGEANVIP Service as it contains information concerning your legal rights and limitations on these rights and limitations on these rights, as well as a section regarding applicable law and jurisdiction of disputes. If you do not accept these terms and conditions, please do not use this Website or book a Service. In all booking arrangements, the person making the booking shall be deemed to have accepted this Agreement on behalf of the persons named in the booking.

These terms may be supplemented by additional terms and conditions specific to your Private Experience or VIP Service (“Supplemental Terms”) and you understand and agree that your continued access or use of this Website after such change signifies your acceptance of the updated or modified Agreement. In the event of a conflict between this agreement and the supplemental terms, the Supplemental Terms will apply.

AEGEANVIP Services, is owned by AEGEANVIP, a Greek company that is acting as an experience or service booking engine and is not responsible for the acts or omissions of other parties, tour operators or suppliers. AEGEANVIP has the right in certain circumstances to improve the inclusions of certain Private experiences provided by third party suppliers in order to make the experience unique in its kind.

AEGEANVIP is an online service that enables users to research, find and book Private or Semi-Private Experiences or Services in the Aegean Sea area. The experience or service described on the AEGEANVIP Services website (the “Website”) or in any related brochure (the “Tour”) is provided by an independent tour operator or in the brochure as the “Operator”.

This Website and Services made available on this Website are offered to you conditioned upon your acceptance without modification of any/all the terms, conditions, and notices set forth below (collectively the “Agreement”). By accessing or using this Website in any manner, you agree to be bound by the Agreement and represent that you have read and understood its terms.

AEGEANVIP Services and the Operator or Supplier are collectively referred to as “we or “us”. The terms and conditions of this Agreement apply to your Tour and the program for the Tour (the “Itinerary”).

Furthermore, AEGEANVIP (AEGEANVIP Platform Services) may also provide this booking Platform to certain cooperating partners (third party Suppliers of Private experiences and VIP Services, sub-agents/ distribution partners) for the booking of all services organized by us or other Suppliers of similar Tours. The use of this Platform by other Suppliers, sub-agents or distribution partner requires a separate contractual agreement and is not permitted without the prior written authorization of AEGEANVIP (AEGEANVIP Platform).

Terms of Use of the Website and no warranties

This Website and the domain name (www.aegeanvip.com) (including sub-domains and including text, software, products, services including without limitation to any mobile application services and other information contained in or presented on the website; all together the "Website") is provided and owned by AEGEANVIP. You can contact us by email (aegeanvip@gmail.com) or by phone using the following number:

GREECE: +30 6944541430

Bookings through the Platform are subject to the General Terms and Conditions of AEGEANVIP (AEGEANVIP Platform) as well as the General Terms and Conditions of the thirdparty Suppliers of Private and semi-private Tour experiences and Other Services.

As a condition of your use of this Website, you warrant that (1) all information supplied by you on this Website is true, accurate, current and complete, (2) if you have an AEGEANVIP account, you will safeguard your account information and will supervise and be completely responsible for any use of your account by anyone other than you and (3) you are 18 years of age or older in order register for an account and contribute to our Website. AEGEANVIP does not knowingly collect the information of anyone under the age of 18.

The Services that have been selected by you on this Website are solely for your own personal, non – commercial use, and not for the use or benefit of any third party. The term "AEGEANVIP Services" includes but is not limited to the use of this Website, any Services offered by AEGEANVIP by itself or on behalf of the Operators on this Website. AEGEANVIP may change, suspend or discontinue any Services at any time, including the availability of any feature, database or content. We retain the right at our sole discretion to deny or restrict access to anyone to this Website and the services we offer, at any time any for any reason, including, but not limited to, for the violation of this Agreement. You agree not to use this Website to make any speculative, false and fraudulent requests.

While AEGEANVIP (AEGEANVIP Platform) tries to ensure that the information in or through the Website is accurate, it does not provide any warranties, express or implied, in relation to its correctness, completeness, current, reliability, suitability for any purpose or otherwise (including for any information provided by third parties). AEGEANVIP (AEGEANVIP Platform) may change, add or remove information on the Website and its structure and functions at any time at its sole discretion, without specifically informing of any such change, and without removing outdated information or characterizing it as such.

AEGEANVIP (AEGEANVIP Platform) does not provide any warranties, express or implied, in relation to the availability of the Website or its functions, that the Website is free from defects, or that the Website and the infrastructure on which it runs is free from viruses and other harmful software. Moreover, AEGEANVIP (AEGEANVIP Platform) does not guarantee that information available on the Website has not been altered through technical defects or by unauthorized third parties.

Application of these Terms of Use, amendments to the Terms and Prohibitive activities

These terms of use (the "Terms of Use"), together with our privacy policy (the "Privacy Policy"), apply to any use of the Website. Visitors of the Website ("User" or "you") may use the Website only on condition that they accept the Terms of Use and read and understand the Privacy Policy. Any further use of the Website or any part of it means you have read and understood the Terms of Use and the Privacy Policy and agree to be bound by all parts of the Terms of Use.

The content and information on this Website (including but not limited to, messages, data, information, text, music, sound, photos, graphics, video, maps, icons, software, code or other material), as well as the infrastructure used to provide such content and information, is proprietary to Us. You agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, content, software, products, or services obtained from or through this Website. Any other use of AEGEANVIP content requires the prior written permission of AEGEANVIP.

Additionally, you agree that you will not and will not assist or enable other to:

  • access, monitor, or copy any content or information of this Website using any robot, spider, scraper or other automated means or any manual process to access, scrape, index, retrieve or otherwise use the Website or any content on the Website for any purpose without our express written permission;
  • use this Website or its contents for any commercial or unlawful purpose;
  • “frame”, “mirror” or otherwise incorporate any part of this Website into any other website without our prior written authorization;
  • use the website to threaten, stalk, defraud, incite, harass, or advocate the harassment of another person; or otherwise interfere with another user’s use of the Website;
  • use the Website to submit or transmit spam, chain letters, contests, junk email, pyramid schemes, surveys, or other mass messaging, whether commercial in nature or not;
  • use the Website in a manner that may create a conflict of interest, such as trading reviews with other business owners or writing or soliciting reviews;
  • use the Website to violate any third – party right, including any breach of confidence, copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right;
  • attempt to gain unauthorized access to the Website, user accounts, computer systems or networks connected to the Website through hacking, password mining or any other means; use the Website to transmit any computer viruses, worms, defects, Trojan horses or other items of a destructive nature (collectively “viruses”) or use the Website to violate the security of any computer work, crack passwords or security encryption codes;
  • use the Website to submit or transmit pornography or illegal content;

AEGEANVIP (AEGEANVIP Platform) may amend these Terms of Use at any time and with immediate effect. If we make amendments, they apply as of the date of their publication on the Website AEGEANVIP (AEGEANVIP Platform) expects you to regularly refer to this section to make sure you are familiar with the applicable Terms of Use. Any further use of the Website following such amendments means you consent to the amendment.

Disclaimer and Limitation of liability

You agree that your use of AEGEANVIP website shall be at your sole risk. AEGEANVIP (AEGEANVIP Platform) excludes its liability, and that of its agents and independent contractors, and its and their employees and officers, and its sub-agents or distribution partners for damages relating to your access to (or inability to access) the Website, or to any errors or omissions, or the results obtained from the use, of the Website, whatever the legal basis of such liability would be, except liability for damages caused willfully or through gross negligence, and only to the extent permitted by applicable law.

You acknowledge and agree that the Operators may offer the Services on this Website, and that suggestions or recommendations may be given by the Operators or Users of this Website. You acknowledge and agree that you will not hold or seek to hold AEGEANVIP responsible for the content provided by any Operator or third party and you further acknowledge and agree that AEGEANVIP is not a party to any transaction in relation to the Services provided by any Operator or third party. AEGEANVIP has no control over and does not guarantee the safety of any transaction, tours and/or activities or the truth or accuracy of any listing or other content provided by any Operator or third party on this Website.

AEGEANVIP makes no representations or warranties regarding the accuracy or completeness of this site content AND DISCLAIM ALL LIABILITY FOR, ANY ERRORS OR OTHER INACCURACIES RELATING TO THE INFORMATION AND DESCRIPTION OF THE PRODUCTS AND OTHER SERVICES (INCLUDING, WITHOUT LIMITATION, THE PRICING, AVAILABILITY, PHOTOGRAPHS, FEATURES, INCLUSIONS AND EXCLUSIONS, GENERAL PRODUCT DESCRIPTIONS, REVIEWS AND RATINGS, ETC.). IN ADDITION, AEGEANVIP EXPRESSLY RESERVES THE RIGHT TO CORRECT ANY AVAILABILITY AND PRICING ERRORS AND/OR ON BOOKINGS MADE UNDER AN INCORRECT PRICE.

Additionally, AEGEANVIP assumes no liability or responsibility for:

(a) errors, mistakes, inaccuracies in Content or any unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein;

(b) any bugs, viruses, trojan horses which may be transmitted to or through our website by any third party as well as any interruption or cessation of transmission to or from our website;

(c) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of our website and local personal tour guides;

(d) any errors or omissions in any Content or for any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted, or otherwise made available via AEGEANVIP website;

You specifically acknowledge AEGEANVIP shall not be liable for user submissions or the defamatory, offensive, or illegal conduct of any third party and that the risk of harm or5 damage from the foregoing rests entirely with you. Those who access or use the AEGEANVIP Website are responsible for compliance with local law.

If you are dissatisfied with this Website, do not agree with any part of this Terms of Use, or have any other dispute or claim with or against AEGEANVIP or another user of this Website with respect to this Terms of Use or this Website, your sole and exclusive remedy against AEGEANVIP is to discontinue use of this Website.

AEGEANVIP MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION, CONTENT, SOFTWARE, PLATFORM, PRODUCTS, AND OTHER SERVICES FOR ANY PURPOSE, AND THE INCLUSION OR OFFERING OF ANY PRODUCTS OR SERVICES DOES NOT CONSTITUTE ANY ENDORSEMENT OR RECOMMENDATION OF SUCH PRODUCTS OR SERVICES BY AEGEANVIP. ALL SUCH INFORMATION, CONTENT, SOFTWARE, PLATFORM, PRODUCTS, AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.

THE SUPPLIERS ARE INDEPENDENT CONTRACTORS AND NOT AGENTS OR EMPLOYEES OF AEGEANVIP. AEGEANVIP IS NOT LIABLE FOR THE ACTS, ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES, NEGLIGENCE OR MISCONDUCT OF ANY SUCH SUPPLIERS OR FOR ANY PERSONAL INJURY, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES OR EXPENSES RESULTING THEREFROM OR OTHERWISE ARISING FROM ANY BOOKING OR USE OF A PRODUCT. AEGEANVIP HAVE NO LIABILITY AND WILL MAKE NO REFUND IN THE EVENT OF ANY DELAY, CANCELLATION, OVERBOOKING, STRIKE, FORCE MAJEURE OR OTHER CAUSES BEYOND THEIR DIRECT CONTROL, AND THEY HAVE NO RESPONSIBILITY FOR ANY ADDITIONAL EXPENSE, OMISSIONS, DELAYS, RE-ROUTING OR ACTS OF ANY GOVERNMENT OR AUTHORITY.

IN NO EVENT SHALL AEGEANVIP (OR ANY OF ITS OFFICERS, DIRECTORS AND AFFILIATES) BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES (INCLUDING WITHOUT LIMITATION LOSS OF DATA OR INFORMATION OR COSTS TO PROCURE SUBSTITUTE GOODS OR SERVICES) ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, A PRODUCT OR A BOOKING, OR YOUR ACCESS TO, DISPLAY OF OR USE OF THE SERVICES WHETHER BASED ON A THEORY OF NEGLIGENCE, CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, AND EVEN IF AEGEANVIP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

If AEGEANVIP is found liable for any loss or damage that arises out of or is in any way connected with your use of the Services or with a Booking or use of a Product, then the AEGEANVIP Group Companies' liabilities will in no event exceed, in the aggregate, the greater of (a) the sum paid to AEGEANVIP in respect of the Booking giving rise to the claim, or (b) Eighty Euros(€80.00).

The limitation of liability set forth in this Section 18 reflects the allocation of risk between the parties. The limitations specified in this Section will survive and apply even if any limited remedy specified in these Terms of Use is found to have failed of its essential purpose. The limitations of liability provided in these Terms of Use inure to the benefit of AEGEANVIP.

Force Majeure: We assume no responsibility for any personal injury, property damage or other loss, accident, delay, inconvenience or irregularity which may be occasioned by reason of any matter beyond our exclusive control including but not limited to a delay or cancellation that causes you to miss all or any portion of the Tour, acts of government, war, terrorist acts, riots, disaster, weather extremes or strikes. We have no special knowledge regarding the financial condition of the Suppliers, unsafe conditions, health hazards, weather hazards or climate extremes at locations to which you may travel. You understand6 that health care standards, facilities and services abroad may be different or even inadequate for treating health conditions.

Intellectual property rights

All intellectual property rights subsisting in respect of this Website belong to AEGEANVIP or have been licensed to AEGEANVIP for use on this Website. As between you and AEGEANVIP (AEGEANVIP Platform), the Website is and remains protected by copyright and/or any other intellectual property rights (including protection granted through unfair competition law). You acquire no rights in the Website, and in any names, trade names, and distinctive signs of any nature (including trademarks) published on the Website. You may access and view the Website, but not incorporate it into other websites, and not copy, present, license, publish, download, upload, send or make it perceptible in any other way without our prior written consent.

Data protection

AEGEANVIP (AEGEANVIP Platform) collects and uses personal data of users to the extent that is necessary for the creation, design of content or modification of the contractual conditions for AEGEANVIP (AEGEANVIP Platform) between the user and AEGEANVIP (AEGEANVIP Platform).

If AEGEANVIP (AEGEANVIP Platform) is involved in the communication for a service agreement between the user and the respective Supplier, it shall transfer the data required for this agreement to the respective Supplier. This Supplier processes and uses the data to initiate, conclude and execute the contract on its own responsibility. The identity of the respective Supplier can be taken from the booking dialogue.

Further information can be found in the data protection conditions of AEGEANVIP (AEGEANVIP Platform) at https://www.AEGEANVIP/privacy-policy.

Pricing, Inclusions and Exclusions

Quoted Tour prices are per Private Group of people or per person except where indicated. Prices include programming, planning, handling and operational charges and are based on current rates of exchange, tariffs and taxes in effect at the time of publication. We reserve the right to increase Tour prices to cover increased costs, tariffs, taxes and V.A.T. received after prices are published.

Quoted Tour prices exclude: trip insurance; airfares between points on the Tour; international airfare, including airfare and other transportation to and from the Tour (unless otherwise noted); costs associated with obtaining passports or entry visas; airport departure taxes (unless otherwise noted); excess baggage charges; gratuities to the Tour partners, drivers and guides; meals other than those specified in the Itinerary; sightseeing not included in the Itinerary; and personal expenses such as laundry, communication charges and optional activities (which are subject to availability).

Booking Reservation, Confirmation, Vouchers, Discounts and Payments on AEGEANVIP.

By booking a reservation for a Service through the Website, you acknowledge that you accept the practices described in our Privacy Policy and this Agreement. In addition, you warrant that you are 18 years of age or older, that you possess the legal authority to enter into this Agreement, use this Website, book the Product, and that all information you supply is true and accurate.

Private Tour prices are based on private group booking (a) from 1-10 max persons when an Experience or Service is accomplished using a boat (Yacht, Catamaran, Sailing Boat, Speed Boat, RIB or (b) from 1-5 persons when Tour uses Helicopters or Jets (depending on the capacity of each one).

Certain Services are stated to be subject to instant confirmation. Other than these Services, any required time for confirmation as stated on the Website is solely for reference only. Actual time required for confirmation may vary.

Through this Website, it could be possible to purchase eventual vouchers from AEGEANVIP for the Services (“Vouchers”) offered by the Operators or ourselves. Subject to the policy of the relevant Operator, you will receive an email confirmation of your purchase that will contain a Voucher confirmation number (“Confirmation Number”). In order to use your Voucher, you must appear in person at the meeting point defined by the relevant Operator on time and present it as may be required by the Operator. Failure to appear on time or to provide the required documents or information, no refunds will be granted.

The Tour or Experience cost is either listed on the Website or communicated to you after making a request. The full amount or a deposit is required in order to confirm your booking after you receive our confirmation about the availability of the service requested. In any case after your payment of the full amount or deposit we will send you confirmation of your booking. Your final payment – if any -date will be listed on the confirmation. If a Tour is not available, we will accept deposits on a standby alternative date basis. If alternative date becomes available, you will have the choice of joining the Tour by paying in full or forfeiting the alternative date in return for a refund of your deposit. Final payment is due ninety (90) days prior to departure unless otherwise indicated on the Website or in the brochure. If your reservation is made within ninety (90) days of departure, the entire cost of the tour or experience must be paid at the time of the request in order to secure confirmation.

Is at the whole discretion of AEGEANVIP to apply discounts, and users can benefit from it, related to the official prices of the services created by suppliers or operators. Discount may be apparent as different price than official or may be incorporated to the price without further notifications.

AEGEANVIP is permitted to collect the invoiced amounts in the name of and on behalf of the Supplier. To use the payment functions of AEGEANVIP, the user has to enter correct payment information and update the details immediately in the event of changes. The user will be notified of the payment methods permitted for the respective service during the order process. Upon the authorization of the payment, the user consents to his/her payment8 information being used for the collection of payments by the creditor. AEGEANVIP reserves the right to make the use of the payment function of AEGEANVIP dependent on a check of the credit rating of the user.

Under these Terms of Use, the payment processing services for the Services provided on the Website are provided by ALPHA BANK E-COMMERCE on behalf of AEGEANVIP concerning all major Credit Cards, PAYPAL or by a wire transfer on our bank account.

ALL PAYMENT METHODS

  • Book online and pay with Credit Card via ALPHA BANK E-COMMERCE security procedures without creating an account or PayPal. We accept all major credit cards (Visa, Mastercard, American Express, Discover)
  • Direct Bank Transfers (IBAN)
  • Pay with Cash or Credit Card at the point of departure if agreed so.

Modifying or Amending Bookings

All requests for modifications and amendments to your booking must be directed to the AEGEANVIP Customer Care Team who will process the request. See the section “Payment & Cancellations” below for additional information with respect to cancelling a booking.

  • AEGEANVIP does not charge a fee to amend or change the dates of an existing booking, as long as the request is received by our Customer Care team more than three (3) days ahead of your confirmed travel date.
  • All other date-change requests and amendments are subject to availability by our suppliers and/or service providers; AEGEANVIP cannot guarantee the success of any date-change request.
  • If you request a date change within three (3) days or less of your confirmed travel date, AEGEANVIP will attempt to honor your request; however changes made three days or less from your original travel date may be subject to an additional fee. For multi-day and overnight tours, date changes made within seven (7) days of your confirmed travel date may also be subject to additional fees.

Occasionally our suppliers and/or service providers make changes to tour dates, prices, inclusions, coverage, age requirements, and other Product features and/or requirements. As a result, AEGEANVIP reserves the right to cancel, change or substitute any service, tour or product that you have booked at this Website, at any time, for any reason. In such cases, if you are dissatisfied with the alternatives offered, you are entitled to a full refund of the original purchase price. Notwithstanding the above, when we are informed in advance by our agents, service providers and/or suppliers of a significant change to a booking and/or to a tour, product or event, we make every reasonable effort to notify the consumer, travel agent and/or distributor as appropriate, in order to amend or re-issue the booking where feasible.

General Cancellation terms and Extraordinary cancellation

Occasionally a Supplier may make a change to a Product after your purchase, including but not limited to the date, price, inclusions, coverage, age requirements, and/or any other Product features and/or requirements. As a result, AEGEANVIP reserves the right to cancel, change or substitute any Product that you have purchased, at any time, for any reason. If the change proposed by the Supplier is material (for example, a change in dates and/or a significant change to the itinerary), and you are dissatisfied with the alternative that is offered, you will be entitled to a full refund of the original purchase price.

We may decide, in our sole discretion, that it is necessary or desirable for the protection of our interests, the Supplier's interests and/or your interests, to withdraw our Services resulting in an override of the Product's cancellation policy and the effective cancellation of a Booking. We may also determine, in our sole discretion, to arrange refund to you part or all of the amounts charged to you. You agree that we and the applicable Supplier shall have no liability for such cancellations or refunds

If you reject (cancel) the activity, the cancellation conditions stated in the product description as well as on your voucher (if any) apply. AEGEANVIP (AEGEANVIP Platform) advises the user to carefully read the information in the product description.

Provided there are no deviating cancellation conditions in the product description of Operator or Supplier, the following general cancellation fees will be charged by the Supplier of the services:

  • Up to 72 hours before the start of the activity: full refund
  • Less than 72 hours before the start of the tour, activity or service or in the event of a noshow: no refund

The refund is done using the same payment method. In the event of credit cards which are charged monthly, the amount shall be credited at the end of the current invoicing period. The exact time of the refund depends on the user’s credit card agreement. The refund by bank transfer shall be done within seven bank working days.

The Supplier can cancel the activity on the agreed date without observing a period of notice, if weather conditions, official measures, strikes or other unforeseeable or unavoidable external conditions (in particular force majeure) make the execution of the activity impossible, make it considerably more difficult or endanger it. In this case the paid price is refunded.

Once a Product has been purchased, your Booking cannot be changed by you or cancelled with a refund, unless otherwise stated in the terms and conditions applicable to such Product.

If any Product is designated as 'Best Deal - Final Sales' or with materially similar messaging, it is non-refundable, and it will not be possible to change or cancel it after making a Booking. A minority of Products have other, different cancellation policies. In all circumstances, you must check the cancellation policy contained in the applicable Product listing at the time of your Booking, which is the policy that will apply to and govern the terms of your cancellation and any refunds.

If you make a Booking using a promotion code, or if you accept a discount or special-offer price during the check-out process, you may invalidate your discount or special-offer price by making a Change Request after Booking.

No refunds are available once an Experience has commenced.

We must receive your cancellation notice in writing by email, and your cancellation date will be the date on which we receive your notice.

Your decision not to participate on the Tour due to any Governmental warnings or directions, fear of travel, illness or any other reason will be deemed a cancellation. If a flight or other delay for any reason prevents you from joining the Tour on the Tour departure date and time, you will be considered a no-show, and we cannot provide a full or partial refund but we can credit toward a future Tour within 12 months from the initial Tour date, depending on the availability.

Exclusion of participation

The Supplier is permitted not to allow you to join a tour, activity, or service or to exclude you from one, if you do not meet the personal participation requirements. In this case, the paid price cannot be refunded.

Time zone

For calculations of the time and deadlines, the time zone of the Supplier is authoritative.

Passports, Visas & Insurance

Your Responsibilities:

It is your responsibility, regardless of nationality and destination, to check with the consulate of Greece for ensuring that you meet all foreign entry requirements and that your travel documents, including passports and visas, are in order. Because requirements may change at any time, be sure to check for up-to-date information before booking and departure. AEGEANVIP accepts no liability for travelers who are refused entry onto a flight or into any country because of the traveler's failure to carry the travel documents required by any airline, authority, or country, including countries the traveler may just be passing through en route to his or her destination.

As visa and health requirements are subject to change without notice, we recommend that you verify health and visa requirements with the appropriate consulate prior to departure. It is also your responsibility to consult your physician for current recommendations on inoculations before you travel internationally, and to ensure that you meet all health entry requirements and follow all medical guidance related to your trip.

We strongly recommend that you purchase a comprehensive travel insurance policy prior to departure to protect your Service purchase. If you cancel your trip or significantly alter travel dates, your travel insurance policy may reimburse the cost of cancellation fees and related expenses. Please review your travel insurance policy carefully for related terms and conditions.

Children/ Minors

Unless otherwise indicated in the Tour description, all Tour passengers must be at least ten (10) years of age. However, some activities contained within an Itinerary may have a different age restriction than the overall minimum age requirement, in which case details will be provided at the time of booking. We reserve the right to marginally exceed the published maximum group size on family Tours to accommodate a family.

Conduct During the Tour

You are responsible for respecting the authority and following the directions of the Tour guide and the laws of the countries in your Itinerary during a Tour. We may exclude you from participating in all or any part of the Tour if, in our sole discretion, your condition or behavior renders you unfit for the Tour or unfit for continuation once the Tour has begun. Unfitness may include, without limitation, any behavior that, regardless of its cause, is inappropriate or offensive or interferes with the delivery of Tour services or may constitute a hazard or embarrassment. In such case, our liability shall be strictly limited to refund of the recoverable cost of any unused portion of the Tour. Should you decide for any reason not to participate in certain parts of the Tour or use certain goods included in the Tour, no refunds will be made for those unused parts of the Tour or goods. You agree to indemnify and hold us harmless from and against any costs, damages, losses or liabilities arising out of (a) the actions or omissions of any minors traveling with you and (b) if you checked the box indicating that you are signing on behalf of yourself and your traveling companions, your companions’ claims that you were not authorized to agree to this Agreement on their behalf.

You agree to defend, indemnify and hold harmless AEGEANVIP, its parent or related corporations, officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from:

  • Your use of and access to the AEGEANVIP Website;
  • Your use of the AEGEANVIP Service.
  • Your violation of Terms;
  • Your violation of any third party right, including without limitation any copyright, property, or privacy right;
  • Personal injury or property damage, of any nature whatsoever, resulting from your access to and use of our website or local personal tour guides.
  • your negligence or willful misconduct.

Jurisdiction and Governing Law

The Services are provided by a Greek entity and these Terms of Use is governed by the laws of Greece. You hereby consent to the exclusive jurisdiction and venue of courts in Athens, Greece and stipulate to the fairness and convenience of proceedings in such courts for all disputes arising out of or relating to the use of the Services. You agree that all claims you may have against AEGEANVIP arising from or relating to the Services must be heard and resolved in a court of competent subject matter jurisdiction located in Athens, Greece.