For cancellations made more than 72 hours prior to the reservation date, no fee is charged. Cancellations made less than 72 hours prior to the reservation will result in 30% of the total amount being charged. Cancellations made less than 24 hours before the date of the reservation will result in 100% of the total amount being charged. If the cancellation is made for changing the day of the reservation, no extra fee is applied, but the new reservation is subject to availability. If there is no availability for the new date or tour, then the cancellation terms concerning the time factor are applied.

DISCLAIMER NOTE: The operator of the vessel reserves the right: a) to change or modify the route of the scheduled cruise or to cancel it due to inclement weather or for reasons it deems that they should not ensure safety for the customer. In case of cancellation, a 100% refund of the down payment or full payment is applied. b) To carry out the trip with any vessel of the same category, depending on the availability and the conditions governing its operations and with the commitment that, in any case, it will provide to the customer the agreed services.

Children pricing policy

Children up to 2 years old are free of charge and children from 3 to 12 years old are charged 50% of the official price of the excursion.