Privacy Policy

AEGEANVIP Privacy Policy

Last Updated 1/03/2020

At AEGEANVIP Private Company ('AEGEANVIP', 'we', 'us', 'our') recognizing that earning and retaining your trust is of paramount importance, are committed to protecting and respecting your personal data privacy and complying with data protection principles and provisions under applicable laws.

We prepared this Privacy Policy to help you understand and set out the basis and terms upon how AEGEANVIP platform collects, processes, uses and/or discloses your information that is obtained from you when you access AEGEANVIP Platform and/or use the Services. AEGEANVIP seeks to safeguard the personal data you provide to us on our website, mobile application, via email, and through our service providers/Suppliers/Operators.

Such information may include personal information relating to or linked to a specific individual such as name, residential address, telephone number, email address, travel document information, weight, date of birth or any such information we have requested and you have provided through AEGEANVIP Platform or e-mail communication ('Personal Information').

This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third party, including any third-party partners, suppliers and tour operators. By accessing or using our website and its content or providing information to us in connection with our website, mobile application or other sites or services, you acknowledge that you have read and understood the terms and conditions of this Privacy Policy.

Please read this Privacy Policy carefully. If you choose to use our Service, then you are consenting and agree to the collection, processing, usage and disclosure of your Personal information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

AEGEANVIP reserves the right to update, amend or modify the terms of this Privacy Policy or any part of it without prior notice, and your continued access of AEGEANVIP Platform or use of the Services signifies your acceptance of the updated, amended or modified Privacy Policy. If you do not agree to all the terms and conditions in this Privacy Policy and/or any subsequent updates, amendments or modifications thereto, you must stop accessing or otherwise using AEGEANVIP Platform and the Services.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at: https://aegeanvip.com/terms-of-use , unless otherwise defined in this Privacy Policy.

The Privacy Policy can be found at the bottom of the AEGEANVIP Platform. If you have any queries in relation to this Privacy Policy, you can contact us:

https://aegeanvip.com/contacts

AEGEANVIP is an online service through its own website, mobile app and social media that enables users to research, find and book Private and semi-private Experiences and other services in the Aegean Sea area and extensively in the Mediterranean Sea. The experience or service described on the AEGEANVIP Services website (the “Website”) or in any related brochure (the “Tour”) is either designed by us and provided by a an Operator/ Supplier in cooperation, or entirely designed and provided by an independent tour operator/ Supplier as the “Operator”. The information that follows applies to all of these platforms.

Collection of Information (your Personal Data)

AEGEANVIP (AEGEANVIP Platform) collects and process personal information in different ways when you make a reservation while using AEGEANVIP platform. It can be your personal data you provide us directly or how you interact with our services for example by using cookies on this website. Providing your Personal Information to AEGEANVIP is always on a voluntary basis. You will be asked for your name(s), postal address, telephone number, email address, payment details, the names of guests traveling with you and your preferences for your services. After delivering this information and prior to the completion of the Experience you will be asked to provide additionally: PASSPORT Number(s), birth dates and hotel accommodation at the destination of the experience as it is imposed by Greek Authorities Security measures concerning Sea Cruises and Helicopter Sightseeing or transfer flights.

When you visit our website, even if you don't make a reservation, we may collect certain information, like your IP address, or browser, and information about your computer’s operating system, application version, language settings and pages that have been shown to you. If you are using a mobile device, we might also collect data that identifies your mobile device, device-specific settings and characteristics and latitude/longitude details. None of this information alone will be able to tell us who you are, but it can still considered to be "personal" information.

We may also receive information about you when you use certain social media services.

Storage of Information

  • The Personal Information and other data we collect from you may be transferred to, processed, and stored in our servers or the servers of our third-party hosting services providers.
  • Your Personal Information will be stored as long as is necessary to fulfil any of the purposes described in this Privacy Policy, or to comply with any contractual requirement that are necessary for the provision of the Services, as well as legal, tax or accounting requirements.
  • When it is no longer necessary for us to process your Personal Information, we will delete the data.
  • AEGEANVIP will use reasonable ways to maintain appropriate physical, electronic and organizational procedures to ensure that your Personal Information and other data is treated securely and in accordance with this Privacy Policy, and to protect such data against unauthorized access or unauthorized alteration, disclosure or destruction of data.
  • AEGEANVIP does not give any representation, warranty or undertaking that the Personal Information you provide to us will be secure at all times, and to the extent AEGEANVIP has fulfilled its obligations under no circumstances shall AEGEANVIP be responsible for any losses, damages, costs and expenses which you may suffer or incur arising from unauthorized access to or use of your Personal Information.
  • All payment transactions carried out by our chosen third-party provider of payment processing services will be encrypted using online encryption technology. You are responsible for keeping your chosen password confidential and not to share your password with any third party.

Sharing and use of information

We use and process the Personal information that we collect about you only for specific purposes as far as necessary for performance of the contract with, providing services to you and for direct marketing purposes. For example, AEGEANVIP will use all information collected when making purchases for the services to respond to or follow up on your questions notify you about changes to our terms or privacy policy, notify you about promotions and special offers. We will only use your personal data when the law allows us to. Where we need to comply with a legal or regulatory obligation, where it is necessary for our legitimate interests (or those of a third party) and your interests.

AEGEANVIP may share and disclose your personal information and other data to other parties in order to provide you with customer service, such as service providers (web hosting services, market & market research, data analysis, live chat) who work on our behalf (including Google Analytics) as well as Suppliers and Operators who deliver or provide goods and services on our behalf. In case of a sale, merger, acquisition or other company reorganization, we will share your personal data with the new owner of the business or our merger partner, respectively if we are legally obliged to do so. We may share also your personal information if required by any applicable law, order of court, legal process or any governmental authority to make such disclosure. Finally, we could disclose your Personal information to advisors, agencies and other parties if we should have to protect the rights and property of AEGEANVIP.

Cookies and other web technologies

We collect Personal data via cookies and similar technologies. Cookies are widely used in order to make websites work or work more efficiently. Cookies are stored by your web browser on your computer's hard disk, for record-keeping purposes and when you visitAEGEANVIP’s website we can collect some of your Personal Information transmitted to us via cookies. This helps us to create better user experience when you access AEGEANVIP platform. You will find more details about cookies and similar technologies that we use in our Cookie Policy

Your rights

You may any time in accordance with applicable law, access, check, supplement, update, change, erase your Personal Information through AEGEANVIP Platform via the user portal, under “My Account. You have also the right to restriction of processing, and the right to object access by sending your request by email at info@aegeanvip.com

If you decide to close your account, we will deactivate it, and delete your profile information. We will send you an email to confirm your request. Remember that once your account is closed, you will no longer be able to login, access your personal information. You can however, open a new account at any time.

You may also request a copy of the information that we hold about you or if you have a complaint regarding the processing of your Personal Information by filing a request by email to info@aegeanvip.com

When you make a reservation with us or set up a user account, we may use your contact information to send you news about similar travel-related products and services. We also send our customers regular newsletters by email. You can opt out, or unsubscribe, from marketing communication at any time.

When handling any of these requests described above, we have the right to check the identity of the requester to ensure that he/she is the person entitled to make the request.

Changes to Our Privacy Policy

Current Privacy Policy may be reviewed and revised. AEGEANVIP reserves the right to change this Privacy Policy by posting the changes on its website mentioning a LAST UPDATED legend. Any revisions will take effect upon posting. We will notify our registered users only of material changes to this Privacy Policy by either sending a notice to your email address or by placing a notice on our website.

Contacting AEGEANVIP

If you have any questions about this privacy statement, the practices of this site, or your dealings with AEGEANVIP, you can contact AEGEANVIP at : info@aegeanvip.com